Privacy Policy

 

Read carefully.

Please read our policies carefully. If you do not agree with how we use your personal data, please stop using the site.

1. Introduction

This Privacy Policy together with the Terms of Use constitute the entire legal agreement between OHRA HOME and you as a User. The Agreement applies to our website located at https://ohrahome.com.ua

2. What types of information do we collect?

There are two categories of information we collect:

Information collected automatically.

Information provided by you.

2.1. Information collected automatically

When you visit the site, some information is collected automatically, including:

Technical information. We may collect information such as your IP address, MAC address, geolocation (country, city). We may also collect information about your browser, its type and version, as well as your language preferences.

Information about actions on the site. We may collect information about your actions on our Site, including information about which web page you came from to the Site, information about your actions on the pages of the Site.

Payment information. We may collect information about payments. Such information may include purchase information, date of purchase, payment method.

Cookies and similar technologies. We use cookies for analytics purposes. You can disable cookies in your browser settings at any time. Detailed information on how we use cookies is provided in the relevant section of this Privacy Policy.

2.2. Information Provided by You

Information you may provide to us:

Contact information. You can provide us with your personal data so that we can contact you and process your request. Such data includes name, phone number, email.

Delivery information. You can provide us with information so that we can make the delivery. Such information includes country, city, street, apartment number, index.

Payment information. You can provide payment information to process your payment. Please note that the payment is made by a third party.

3. How do we use the information we collect?

The use of the information we collect can be divided into the following categories:

preparation, improvement and development of our site;

satisfaction of your individual requests;

creating a safe environment.

3.1. Preparation, improvement and development of our site

We use your information to:

provide with services;

conduct research to improve our services;

provide you with technical support;

contact you to provide certain services or information you request;

improve the content and overall administration of our site.

Legal basis for the use of information: performance of a contract; legal right.

3.2. Satisfying your individual requests

We use your information to:

satisfy your personal requests. For example, when making an individual size of bed linen, we will contact you to find out about your wishes regarding size and make exactly what you want.

Legal basis for the use of information: performance of a contract; legal right.

3.3. Creating a Safe Environment

We use your information to:

fulfill its legal obligations;

detect and prevent fraudulent activities.

The legal basis for using this data is: fulfillment of legal obligations; legal right.

4. Do we share your information with someone?

If you provide us with personally identifiable information, we may share the information we collect for the following reasons:

with your consent;

ensuring security, legal purposes and enforcing the law;

transfer of control over the enterprise;

obtaining summary data;

service providers.

4.1. With your consent

If you give your explicit consent, we may transfer your personal information in accordance with the agreed terms.

4.2. Ensuring security, legal purpose and enforcement of the law

We will disclose your personal information, (a) if it is required at law, at the public authority request or a public authority investigation, (b) to enforce the Home-me Terms and use of the Site or user agreements, or to protect our rights.

4.3. Transfer of control over the enterprise

We undertake not to sell your personal data to identify any company or organization, however, we may transfer your personal data to a successor in the merger, accession or other form of reorganization of the enterprise in which OHRA HOME participates, to the buyer or acquirer of all or a significant part of OHRA HOME assets to which this site belongs. In this case, we undertake to notify you before transferring your personal data and changing the terms of the privacy policy.

4.4. Obtaining summary data

Through third-party analytics companies and directly through our website, we may collect information that will only be stored, used and transferred in the form of aggregated data and will not contain your personally identifiable information. For example, among other things, it may be data on the total number of visitors to our site, browser type. We may analyze this data to determine dynamics and general statistics, and use this aggregated information for the purpose of administering the site and collecting demographic data for use in the form of a summary. 

4.5. Service Providers

We may share your personal data and data obtained through cookies, as well as aggregated information to suppliers of goods and services that we may use to assist us in providing services to you, and they may use such data solely for the purpose of providing us with such assistance. 

5. Other important information

This section contains other important information that our users should know. This information includes:

Cookies;

Third-party websites;

Payment systems;

Comments and reviews.

5.1. Cookies

A cookie is a data packet stored on the user’s hard drive and containing information about the user. Generally, cookies do not allow us to determine your identity. We typically use session cookies to store information about your preferences, and these cookies terminate when you close your browser. In most cases, these are analytical or performance cookies.

Along with third-party vendors such as Google, we use our own cookies (such as Google Analytics cookies). Detailed information about this popular website analytics tool can be found here.

These cookies collect information about how visitors use the website, such as which pages they visit most often and whether they receive error messages from web pages. These cookies do not collect information that identifies the visitor. All information collected by these files is aggregated and anonymous. It is only used to improve the performance of the website. All this information is anonymized. Detailed information on how it protects your data can be found here.

You can opt out of the use of cookies on the “Opt out of the Online Advertising Initiative” page or by using the Google Analytics block extension in your browser.

5.2. Third Party Websites

The site may contain links to other websites or resources not controlled by OHRA HOME (“External Websites”). OHRA HOME company does not confirm the reliability of such external websites. You acknowledge that OHRA HOME provides these links only for your convenience and also agree that OHRA HOME is not responsible for the content of such external websites. Use of external websites is governed by the terms of use and privacy policies stated on such external websites.

5.3. Comments and reviews

Our customers can leave comments and/or reviews about our products purchased on the Site. By leaving a comment on the Site, you thereby give us the right to use your comment and/or feedback for our marketing purposes.

6.What rights do you have?

According to the Law of Ukraine “On Protection of Personal Data” of 01.06.2010 No 2297-VI you have the right to

6.1. Receive information about the conditions for granting access to personal data, including information about third parties to whom your personal data is transferred. 

6.2. Apply legal remedies in case of violation of the legislation on personal data protection.

6.3. Access to your personal data. 

6.4. Withdraw consent to the processing of personal data. 

6.5. Receive an answer no later than thirty calendar days from the date of request (except in cases stipulated by law) as to whether personal data are processed or stored, as well as receive the content of such personal data. 

6.6. Know about the sources of collection, the location of their personal data, the purpose of their processing, the location or place of residence (stay) of the owner or personal data manager, or to give a corresponding order to obtain this information to authorized persons (except in cases established by law). 

6.7. Make a reasoned request with an objection to the processing of your personal data. 

6.8. File complaints about the processing of your personal data to the Commissioner for Human Rights or to the court. 

6.9. Make a reasoned request to change or destroy your personal data if these data are unreliable or processed illegally. 

6.10. Make reservations regarding the restriction of the right to process your personal data when giving consent.

6.11. Protect your personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, non-provision or untimely provision, as well as to protect against the provision of information that is unreliable or discredits the dignity and business reputation of an individual. 

6.12. Protect against an automated decision that has legal consequences.

6.13. Know the mechanism of automatic processing of personal data.

7.How do we store and protect information?

7.1. Storage of information

Generally, we retain your personal information for as long as is necessary to provide the services and comply with our legal obligations. Upon your request, we undertake to delete or anonymize your personal data in order to exclude data that allows us to identify you personally, unless we are legally able or required to retain certain personal data, including the following situations:

When necessary to retain personal data in order to comply with our legal obligations and obligations related to tax, audit and accounting issues, we retain the necessary personal data for the period required by applicable law;

To protect our legitimate business interests, such as preventing fraud or ensuring the safety of our users.

7.2. Protection of information

We can take generally accepted procedural and technological measures. Such measures are designed to protect your personal data from loss, unauthorized access, disclosure, alteration or destruction. OHRA HOME may use encryption, SSL, and password protection to prevent unauthorized access to your personal information.

Moreover, we actively monitor and implement information security standards in the course of our activities, in particular:

providing access to information only to those employees who need it to provide services to the user;

signing non-disclosure agreements by employees;

signing non-disclosure agreements and agreements on the non-use of such information for any unauthorized purpose by partners and external companies involved in the performance of certain functions;

storage of personal information, received from the user, in encrypted form on servers protected from unauthorized access.

8. How do we update our privacy policy?

OHRA HOME may request Privacy Policy to be updated from time to time. In such a case, OHRA HOME publishes an updated Privacy Policy on its site along with a notice of its modification so that you are always aware of what personal information we may collect and how we may use it. OHRA HOME recommends you to regularly check this Privacy Policy for any changes. Your continued use of this site and/or providing us with your personal information will be governed by the terms of the current Privacy Policy.

9. Contact us

Thank you for reading our Privacy Policy. If you have questions about this Policy, please contact us:

Email: ohrahome@gmail.com